> ## Documentation Index
> Fetch the complete documentation index at: https://help.mory.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Signing in to mory

> How to accept your invitation, sign in with Google or Microsoft, and what to do if signing in fails.

This page explains how you get into mory for the first time, how signing in works day to day, and how to sign out again.

## Prerequisite: an invitation

There is no public registration for mory. An account is created exclusively by an administrator of your **Organisation** (organization) under **Einstellungen** (Settings). You receive an invitation by email to your business address.

<Info>
  Signing in only works with the email address the invitation was sent to. A different Google or Microsoft account is rejected.
</Info>

## Accepting the invitation and signing in for the first time

<Steps>
  <Step title="Open the invitation email">
    Look for the invitation from mory in your mailbox and click the link in the email. Check your spam folder if you cannot find it.
  </Step>

  <Step title="Sign in with Google or Microsoft">
    On the landing page, choose **Mit Google anmelden** (Sign in with Google) or **Mit Microsoft anmelden** (Sign in with Microsoft), depending on which provider your company uses for email. You are redirected to your provider's usual sign-in dialog.
  </Step>

  <Step title="Confirm access">
    Confirm the sign-in with your provider. You are then redirected back to mory and land on the **Dashboard**.
  </Step>
</Steps>

After the first sign-in your account is active. On later visits, simply open your organization's mory address and choose Google or Microsoft again.

<Tip>
  Signing in with Google or Microsoft is independent of connecting a personal email and calendar account to mory later. Connecting is a separate step, see [Profile & accounts](/en/welcome/profile).
</Tip>

## If signing in fails

| Situation                         | What you can do                                                                                                                               |
| --------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- |
| Message that no account was found | Check that you are using the account with the invited email address. If you have several accounts, pick the right one in the provider dialog. |
| You did not receive an invitation | Ask an administrator of your organization to invite you under Settings or to resend the invitation.                                           |
| Your account was deactivated      | Accounts can be deactivated by administrators, for example after someone leaves. Contact your administration.                                 |
| The provider dialog aborts        | Close all mory browser tabs, open the address again and retry. Use an up-to-date browser.                                                     |

If the problem persists, see [Frequently asked questions](/en/help/faq).

## Signing out

Click your profile in the top right corner and choose **Abmelden** (Sign out). After that, access is only possible after signing in again with Google or Microsoft. Signing out is recommended whenever you work on a shared device.

## Related pages

* [What is mory](/en/welcome/introduction)
* [The interface](/en/welcome/interface)
* [Profile & accounts](/en/welcome/profile)
* [Organizations & users](/en/admin/organizations-users)